Do you have a phone number or email I can contact for Customer Service? Ideal Living Support Agent February 13, 2021 01:17 Updated Yes, and we'd love to hear from you! You can contact us anytime by calling: 800-221-2515Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 PM PST Or contact us by email firstname.lastname@example.org Related articles Can I wash my filters? Can I clean my Pre-Filter? What is your return policy? How much do replacement filters cost? How often should I change the filters? Comments 0 comments Article is closed for comments.