Frequently Asked Questions
- How do I log in to my account and check my shipping status?
- How are AirDoctor Commercial Units (3000M and 5000H) Different from Consumer Units?
- What contaminants does AirDoctor capture?
- What is the purpose of the Ionizer?
- What does the Ionizer do?
- Do AirDoctor filters use or output any hydroxyl?
- Do AirDoctor filters emit photocatalytic oxidation?
- Are AirDoctor filters ozone free?
- Do AirDoctor filters capture mycotoxins?
- How to install the HVAC filters?
- I have an AirDoctor purifier, do I still need an HVAC filter?
- Is AirDoctor HVAC Home filter an alternative to portable Air Purifier?
- How much do AirDoctor HVAC filters cost?
- What does “electrostatically charged” mean?
- Can I wash my HVAC filter?
- How often do I need to replace my AirDoctor HVAC filter?
- What if I don't like my AirDoctor HVAC filter?
- What sizes are available?
- What particles or contaminants does the Air Doctor HVAC filter remove?
- What is the MERV rating and what is the MERV rating of AirDoctor HVAC Filters?
- What is an HVAC system or Furnace filter?
- AirDoctor cost per speed per setting
- Terms & Conditions for AirDoctor Contest
- Do you have a phone number or email I can contact for Customer Service?
- Can I clean my Pre-Filter?
- Can I wash my filters?
- How much do replacement filters cost?
- What is your return policy?
- Are payment plans available?
- How long is the power cord?